Frequently Asked Questions

Where are you based?

We are located in the North-west of the UK in a small town, Clitheroe.

How long has your company been trading?

UK Digital was established in 1998 after trading for two years as a singular photographic retailer. It is entirely operated and owned by UK Optics Ltd. We are vat registered in the UK (GB986107493).

What warranty do you offer?

We offer all the standard manufacturers warranty terms whether that be 12 months or longer. Furthermore we offer our own 5 year warranty on a large selection of cameras, camcorders and camera lenses. This is free of charge and available to all our customers. Look out for the 5yr warranty icon present on the product you wish to purchase.

Where do you ship to?

Currently we only ship to the UK and Europe as standard through this website. We are working on providing coverage to the rest of the World. In the interim we can offer a bespoke shipping estimate to your location. Please contact us in order to offer a quotation.

What payment methods do you offer?

You can make a payment by your credit / debit card, Paypal or by bank transfer. For bank transfer payments please contact us for details. We offer GBP, Euro and US Dollar accounting.

Can I visit your store?

Yes! You are welcome to visit our showroom. Open during our normal operating hours, 9am to 5pm Monday to Friday, an 9am to 1pm on Saturday. Sorry closed on Sunday. We have most of the items on our website available to try before you buy.

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